
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Scott Veterinary Clinic in Wixams, Bedford, is a well-regarded independent establishment that offers a range of veterinary services. It has earned a commendable 4.6-star rating from 49 reviews on Google Maps, indicating a generally high level of satisfaction among clients.
The clinic is appreciated for its professional and caring staff, which includes veterinarians, hydrotherapists, nurses, and reception personnel. Reviewers frequently highlight the personalized care and attention their pets receive, with specific praise for staff members like Vicki and Lorna, who are noted for their professionalism and exceptional service. The clinic's independence from larger corporate groups is also mentioned as a positive aspect, suggesting a more personal and tailored approach to pet care.
Despite the overwhelmingly positive feedback, there is a notable negative review. A customer reported a mix-up regarding their puppy's vaccination and health check, leading to unexpected charges and a dispute over the refund process. This review underscores the importance of clear communication and transparency in pricing, an area the clinic may want to address to maintain its strong reputation.
Overall, Scott Veterinary Clinic in Wixams is highly recommended by most of its clientele, known for attentive service and a caring environment. While the majority of reviews are positive, potential clients are advised to ensure clear communication regarding service costs to avoid misunderstandings.
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